Shipping policy
Thank you for shopping with ZYRX CART. We are committed to providing reliable shipping and a smooth delivery experience for all our customers.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During sales, promotions, or peak seasons, processing times may be slightly extended.
Shipping Time
Estimated Delivery Time: 7–14 Business Days
Delivery times may vary depending on your location, customs processing, carrier delays, weather conditions, or other unforeseen circumstances.
Please note that delivery times are estimates and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery destination
- Product weight and dimensions
- Selected shipping method
Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to become available after shipment.
International Shipping
ZYRX CART ships to customers worldwide where available.
For international orders:
- Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities.
- Customs processing may cause additional delays beyond our estimated delivery timeframe.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided:
- Delivery delays may occur.
- Additional shipping fees may apply for reshipment.
- Refunds may not be available for orders delivered to the address provided at checkout.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery period:
- Check your tracking information.
- Contact the shipping carrier for updates.
- Reach out to our support team for assistance.
We will do our best to help locate your package and resolve any shipping issues.
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of receiving your package.
- Include your order number and photos of the damaged item(s) and packaging.
We will review the situation and provide an appropriate resolution.
Delays Beyond Our Control
ZYRX CART is not responsible for delays caused by:
- Weather conditions
- Natural disasters
- Customs inspections
- Shipping carrier disruptions
- Public holidays
- Other events beyond our reasonable control
Contact Us
For any shipping-related questions, please contact us:
ZYRX CART
Email: zyrxcart@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Thank you for choosing ZYRX CART. We appreciate your trust and support. 🚚📦